What Does “Over Quota” Mean?

Being over quota means you’ve received or kept too much email. To deal with it, you need to understand where…

Hotmail and Outlook.com Account Recovery Options

Diagnosing Computer Sound Problems — A Checklist

How Do I Know a Web Address is Safe?

Domain names are simple in concept, yet can be constructed in ways that might fool you. I’ll…

Remove Yourself from Your Work Machine Before You Leave

Although there’s no way to remove all traces of yourself from a machine, there certainly are ways to remove as much as you can.

The scenario is this: you’re ending a long and successful relationship with your…

Can I Count on Mail to a Bad Address Bouncing Back?

If you send email to an invalid address or a closed account, usually you’ll get a bounce back. Usually. But you cannot count on bounces.

Will email that I send bounce back to me to let me know if the recipient’s…

Upping My Reading Game

When I was young I was a voracious reader. Lots and lots of books passed through my fingers. Once I discovered fantasy…

My Computer Doesn’t Work

Folks often ask what might be broken if their computer does nothing, but provide few clues. It’s a long list, and…