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Telecoms Trends with Dubber
Tips, tricks, and trends in telecoms
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How to keep call recording PCI compliant
How to keep call recording PCI compliant
The thing about identifiable information is you can’t store it if you never recorded it in the first place…
Siân Hunter
Feb 22, 2021
No more call recording allowances from FCA
No more call recording allowances from FCA
The FCA has ended its lockdown leeway for UK bankers. From now on, they must record all of their conversations while working from home.
Siân Hunter
Feb 22, 2021
Give your sales team more time to sell
Give your sales team more time to sell
How would your sales performance improve if you gave every team member more time to sell?
Siân Hunter
Feb 19, 2021
Concrete evidence for dispute resolution
Concrete evidence for dispute resolution
The deal you want to close, the complaint you want resolved: the most important conversations happen over the phone. How do you keep track?
Siân Hunter
Feb 19, 2021
Killer sales teams know how to collaborate
Killer sales teams know how to collaborate
Having complete visibility of a customer’s journey within the company is crucial when you’re trying to understand their needs.
Siân Hunter
Dec 16, 2020
The instant alerts that will improve your business
The instant alerts that will improve your business
What if you knew one of your VIP customers had called your business and was unhappy? Get full visibility over your business now.
Siân Hunter
Dec 16, 2020
Seizing the voice data opportunity
Seizing the voice data opportunity
Adrian Di Pietrantonio, co-founder and EVP, global channels at Dubber, describes his vision for Dubber.
Siân Hunter
Dec 16, 2020
Powering Financial Services Compliance with Voice Data
Powering Financial Services Compliance with Voice Data
Accurate records of conversations are crucial for financial services compliance, but current call recording solutions aren’t sufficient.
Siân Hunter
Oct 5, 2020
Are you relying on your sales intuition?
Are you relying on your sales intuition?
As data becomes the driving force behind business decisions, this is how voice data and AI can help sales teams succeed.
Siân Hunter
Oct 5, 2020
Risk and compliance managers face these four challenges
Risk and compliance managers face these four challenges
What are the biggest challenges facing risk and compliance managers working in the financial services?
Siân Hunter
Oct 5, 2020
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