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Thailand Pass FAQ

Frequently Asked Questions

  • ถามตอบ (ภาษาไทย)
  • About
  • Thailand Pass Website
  • Day 1 and Day 5 !

    Day 1 and Day 5 !

    How to submit the accommodation information of Day 1 and Day 5.
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    Thailand Pass
    Feb 1, 2022
    New document requested before arrival

    New document requested before arrival

    Pre-fill before arrival for Test & Go / Sandbox Programme
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    Thailand Pass
    Dec 25, 2021
    Most Frequently Asked
    How can I check my registration status?

    How can I check my registration status?

    Use the access code given at the end of your registration.
    Go to the profile of Thailand Pass
    Thailand Pass
    Nov 10, 2021
    Where do I contact for Thailand Pass support?

    Where do I contact for Thailand Pass support?

    There are 3 official channels.
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    Thailand Pass
    Nov 5, 2021
    What if I have not received any email from Thailand Pass?

    What if I have not received any email from Thailand Pass?

    Wait some more. Check your junk folder. Make sure you did not mistype your address.
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    Thailand Pass
    Nov 2, 2021
    How do I convert PDF to JPG?

    How do I convert PDF to JPG?

    Find out how to convert a PDF file into a JPG picture on various platforms.
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    Thailand Pass
    Nov 3, 2021
    Do I need to resubmit again ?

    Do I need to resubmit again ?

    No, you don’t have to resubmit everything again.
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    Thailand Pass
    Jan 19, 2022
    Official E-mail from ThailandPass

    Official E-mail from ThailandPass

    Applicants on Thailand Pass who received email should considering official email from ThailandPass with @tp.consular.go.th domain only.
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    Thailand Pass
    Feb 26, 2022
    Registration
    Do I need to register if I only need to transit to another country?

    Do I need to register if I only need to transit to another country?

    No.
    Go to the profile of Thailand Pass
    Thailand Pass
    Nov 9, 2021
    How long before I can travel in Thailand freely?

    How long before I can travel in Thailand freely?

    This depends on the travel scheme of your choosing.
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    Thailand Pass
    Nov 9, 2021
    Can I submit a single application for the whole family traveling with me?

    Can I submit a single application for the whole family traveling with me?

    No, unless you are traveling with your children below certain age.
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    Thailand Pass
    Nov 9, 2021
    Can I change my flight post-approval?

    Can I change my flight post-approval?

    Yes, but only if the new flight time is within 72 hours of the original one.
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    Thailand Pass
    Nov 8, 2021
    How long does the approval process take?

    How long does the approval process take?

    Up to 7 days.
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    Thailand Pass
    Nov 8, 2021
    Do I need to register before entering Thailand under any of the 3 travel schemes?

    Do I need to register before entering Thailand under any of the 3 travel schemes?

    Yes.
    Go to the profile of Thailand Pass
    Thailand Pass
    Nov 8, 2021
    How do I help Thailand Pass to process my registration quickly?

    How do I help Thailand Pass to process my registration quickly?

    Register at least 7 days in advance and fill in the form sensibly.
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    Thailand Pass
    Nov 7, 2021
    Can I use any email address to register?

    Can I use any email address to register?

    Addresses ending with outlook.com, hotmail.com, and live.com should be avoided.
    Go to the profile of Thailand Pass
    Thailand Pass
    Nov 6, 2021
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