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Customer Experience
The Customer Success Corner
At BombBomb, we want to help people build relationships that matter while rehumanizing the planet. But as customer success leaders, we believe knowledge is wealth…and we support the thought of everyone being rich.
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Customer Experience
Donna Kelly
in
The Customer Success Corner
May 8, 2019
How we used Customer Success to make a new product
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Donna Kelly
in
The Customer Success Corner
Mar 28, 2019
If your Customer Success team is still fighting churn, it’s because they’re not using this
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1
Donna Kelly
in
The Customer Success Corner
Nov 30, 2018
Nurturing customer relationships: How to empower your customers, leads, and clients
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53
Donna Kelly
in
The Customer Success Corner
Aug 31, 2018
Changing the onboarding experience: If you’re not doing these things, you’re doing it wrong
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63
Donna Kelly
in
The Customer Success Corner
Jul 27, 2018
Scaling support: How to sustain top-notch customer service during company growth
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50
Donna Kelly
in
The Customer Success Corner
Jun 29, 2018
Making your customers happy is not enough: What you need to be doing instead
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Donna Kelly
in
The Customer Success Corner
May 31, 2018
Building the best customer experience with interdepartmental engagement: The “how” and “why”
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50
Donna Kelly
in
The Customer Success Corner
Mar 28, 2018
What does listening to your customers really mean? A short guide on how to show customers their feedback matters
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52
Donna Kelly
in
The Customer Success Corner
Feb 28, 2018
Why NPS is no longer relevant…or is it? Debunking the NPS controversy
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11
Donna Kelly
in
The Customer Success Corner
Feb 28, 2018
Bridging the Gap Between Sales and Customer Success: Why Customer Success Cares About Sales
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