Into The Future

The Duel is finally over. Guns have been lowered. Smoke, cleared. And what unveils itself is a perfect draw. A mutual recognition that the…

smallworld.com  — Opening Tiny Minds.

Content Marketing has Become a Critical Business Imperative for Management; Why and What to do About it

April 6th, 2018

April 13, 2018

Games. Gamers. Gamification. Sometimes it seems like the whole world is playing something on their cell phones. Every day at 3 PM, hundreds…

In the past, there seemed to be a lag time between HR — and the business. Conversations went something like this; ‘That new business model…

International Women’s Day is not a day to talk — it’s a day to do. If we want to make a change — if we want to realize equality, diversity…

I have been intrigued by a flurry of news stories popping up in the Blockchain space recently, pondering if in fact Blockchain technology…

We are currently at a moment in time when virtual agents (VA’s) have become commonplace within customer service, more now than ever. The…

Human Resources — HR. Not the first area one would expect radical new technologies to gain a foothold but nonetheless — it is! Emerging…

In most circumstances, it’s not a great idea to boast about being a quitter.

In a recent survey, almost ¾ of CIOs reported that their organizations already own the data, the analytics, and therefore the capability to…

In Part I of “And the Duel Ends in a Draw; The Tentative Teaming of Start-Ups and Traditionals”, we talked about the monumental…

I recently gave a presentation to a room full of inside-sales people. The topic was listening. If you know me at all you know how ironic…

The Duel is finally over. Guns have been lowered. Smoke, cleared. And what unveils itself is a perfect draw. A mutual recognition that the…

How cognitive systems are set to impact the way we’ll work

Lack of Understanding on How to Use Robotic Process Automation (RPA) in Wealth and Asset Management

“Millennial” is a tired term, yet it has aptly stuck as a defining label for a generation. Although there may be many theories about…

Is RPA Really Not Saving Money in Wealth Management?

March 16th, 2018

“Millennial” is a tired term, yet it’s aptly stuck as a defining label for a generation. (We define Millennials as anyone born between 1980…

It was not too long ago that financial services firms once guarded their data centers as sacred vaults. It used to be that they “operated…

Robots. Thinking machines. Trusted exchanges of anything. Automated everything. This is the new reality of the Financial Services industry…

One of the most exciting and intriguing financial services regulatory dramas is playing out right before our eyes: Concerns over regulators…

The war for talent is on. The playing field is incredulously competitive, with every organization looking to recruit and secure top talent…

Culture change is a hot topic. Everyone is talking about it, doing something about it, learning about it — so what works? Most of the…

“Millennial’ has been a buzzword for a long time and countless articles, research papers and sound bites have been dedicated to the…

How handles — improvisational intelligence on and off the court — enable individuals to provide value under any circumstance