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The Guest Experience Map
We are hoteliers and experience makers who make GEMs
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Jesse Desjardins
in
The Guest Experience Map
Jan 15, 2019
XVA Art Hotel: How might we make departing guests part of our family?
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90
Jesse Desjardins
in
The Guest Experience Map
Jan 15, 2019
Le Foundouk: How might we turn the most painful part of our guest experience into a highlight?
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108
Jesse Desjardins
in
The Guest Experience Map
Jan 15, 2019
Form Hotel Dubai: How might we allow guests to customise their own experience pre-arrival?
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43
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