The EPIC conference is always energizing. It is great to see old friends, meet young…
Culture fit drives efficiency but at the cost of innovation
Paul Bloom recently wrote about the downsides of empathy.
This last Super Bowl was remarkable on how overtly politicized the ads were, along with the absence of…
2016 was a year where we see the stark risk of relying on self-reported behavior. We spent the year with boots-on-the-ground with users to get a real sense of what the wanted and how they were behaving.
Anthony Bourdain recently let loose with a criticism of the urban liberal elites for discounting the lives of people living in predominantly Red states. I can’t agree more.
First, Anthony wrote:
The utter contempt with which…
Spite and the Civil Unrest in Baltimore
The unrest has died down in Baltimore and Ferguson; we wait for the next flashpoint. The narrative is well defined. An incident of apparent police brutality leads to demonstrations. During the civil unrest, there is property damage, maybe even some looting.
The folks over at Airbnb are really nice folks. I have met a number of them personally and know that they have great integrity and are genuinely empathetic in nature.
In fact, I would venture to say that they are almost too nice.
