Introduction to Organisational Network Analysis

Open plan offices reduce collaboration? A powerful argument for measuring collaboration

How I think about Google Analytics and GDPR

Everyone’s heard about GDPR by now I think? The new EU-wide regulations about data…

Why a target operating model is killing your public service

Time for a transformation?

When saying “it’s about the culture” means “we’re not going to do anything about it”

Alpha: Asking your council for mapping data

draft for comments until 31 March 2018

(also applies to other public bodies)

Update: June 2020. This post is a bit out of date now. There is a new agreement between OS and the…

5 things Local Authorities could do to improve their use of website analytics

Who’s with us?

We’re planning to change and hope you will help

Truly unique

Things for public servants to bear in mind when searching social media

I return to the subject of…