About
The Startup’s Guide to Customer SuccessCustomer success is no longer just for companies with large teams and resources. It’s a company mindset that can unlock the biggest opportunities in business. Learn how you can streamline experiences, grow product engagement and loyalty, and more importantly — retain business.
Note from the editor
Customer success is no longer just for companies with large teams and resources. It’s a company mindset that can unlock the biggest opportunities in business. Learn how you can streamline experiences, grow product engagement and loyalty, and more importantly — retain business.
Editors
Jennifer Chiang
Customer success director, Author of The Startup’s Guide to Customer Success, mental health advocate, political economist, and speaker.