Actionable content to enable all of your client-facing teams

Nov 28, 2016

6 Customer Support Lessons We Learned at Elevate Summit

A few weeks ago, Guru traveled to Palm Springs, California, for Elevate Summit, a peer-to-peer customer support event put on by the folks at cosupport. Guru is quickly becoming a part of the support stack, running alongside ticketing…

The Missing Link in Your Support Stack: An Agent-Facing Knowledge Base

“What’s in your support stack?” If you ask a support leader this question there will be many obvious categories of products they might use: their ticketing solution, tools to build a customer-facing help…

Bridging the Knowledge Gap in Your Account Based Marketing Strategy

Modern B2B marketing has centered around powerful marketing automation tools. And while these tools have been successful in generating large amounts of leads, they have flooded sales with leads outside of their…

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The Weekly Enlightenment

Actionable tactics on how to enable all of your client-facing teams with the knowledge they need to do their jobs. Perfect for those in sales enablement, support operations, or knowledge management roles. Learn more at www.getguru.com

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