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Theory and Principle

Product Design and Development in the Law and Justice Space

Go to the profile of Alex Denniston
Alex Denniston
Sep 21, 2020

comic strip of brain surgery, 1) open head 2) poke brain 3) close up head

How Might We… Avoid the Design Thinking Hype and Make Better Products

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5 responses
Go to the profile of Alex Denniston
Alex Denniston
Jul 21, 2020

Discovery 101 — When You Don’t Know What You Don’t Know

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Go to the profile of Alex Denniston
Alex Denniston
Mar 17, 2020

5 Benefits of Interviewing Users Remotely

We all know how important it is to make sure you get out of the building and talk to…

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Go to the profile of Nicole Bradick
Nicole Bradick
Feb 14, 2020

You built a killer product, yay!

Now make sure it doesn’t die.

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Go to the profile of Rose Devlin
Rose Devlin
Nov 12, 2019

A UX review of the PACER site

The T&P Team reviews the PACER site.

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Go to the profile of Jane Shiau
Jane Shiau
Oct 1, 2019

My three chihuahuas in Halloween costumes, looking disgruntled

The Value of Quality Assurance

When my boss first suggested that I write about the value of QA…

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Go to the profile of Matt Boutet
Matt Boutet
Sep 5, 2019

Why we build how we build

Here at Theory and Principle, the team has decades of experience building…

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Go to the profile of Nicole Bradick
Nicole Bradick
Jul 31, 2019

Law Firms as Software Developers

Results from a survey of top law firm builders

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1 response
Go to the profile of Nicole Bradick
Nicole Bradick
Jul 10, 2019

Do We Need Native Apps in the Legal Industry?

If you look Apple’s App Store, you’ll find a lot of law firm products.

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Go to the profile of Nicole Bradick
Nicole Bradick
Jun 11, 2019

If Everything is Important, then Nothing is Important

The T&P Team reviews the USCIS site.

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Go to the profile of Jane Shiau
Jane Shiau
Jun 3, 2019

Lessons from a Lawsuit (or How to hire a company to build your digital product)

You’ve probably heard…

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1 response
Go to the profile of Nicole Bradick
Nicole Bradick
Apr 4, 2019

Why Careful Design Isn’t Cheap

My company operates under a design-first approach to building software. We also serve a lot of segments —…

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Go to the profile of Nicole Bradick
Nicole Bradick
Mar 28, 2019

Introducing the 2-day Prototype

Two days to a prototype? One low fixed fee? That’s unpossible!

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Go to the profile of Nicole Bradick
Nicole Bradick
Dec 18, 2018

I’ve made your New Years Design Resolution for you.

Prioritize familiarity when building legal tech…

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Go to the profile of Geoff Keating
Geoff Keating
Nov 26, 2018

Uncertainty as part of the project plan

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Go to the profile of Geoff Keating
Geoff Keating
Oct 30, 2018

Your application isn’t finished when you release it to the public

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Go to the profile of Nicole Bradick
Nicole Bradick
Sep 4, 2018

Law Firms: Before you build legal tech, stop, breathe, and design.

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Go to the profile of Nicole Bradick
Nicole Bradick
Apr 20, 2018

Yeah, you still need to worry about UI/UX for your chatbot.

Sorry, guys.

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1 response
Go to the profile of Nicole Bradick
Nicole Bradick
Feb 15, 2018

Technology Can’t Solve all of Our Problems

Some words of caution with sprinkles of encouragement.

I’ve been referencing this idea in a bunch of different articles and interviews lately, so I thought I’d write out my thoughts in a…

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Go to the profile of Nicole Bradick
Nicole Bradick
Feb 7, 2018

Why Tech Needs to Play A Prominent Role in Access to Justice… and other topics.

I was interviewed this week by Legaltech News, and they kindly gave me permission to repost the content. The interview was…

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Go to the profile of Nicole Bradick
Nicole Bradick
Dec 20, 2017

Are Voice-Activated Chatbots Really the Future of A2J Tech?

Subtitle: 🤷🏽‍

There have been a couple of articles out this week about the future of voice-activated chatbots used in the legal aid context. While I think the concept is really interesting…

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Go to the profile of Nicole Bradick
Nicole Bradick
Dec 6, 2017

Lawyers Need to Experience Court from the Self-Represented Litigant Perspective

[This article first appeared at Lawyerist.com]

Eviction court really, really sucks.

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Go to the profile of Nicole Bradick
Nicole Bradick
Sep 18, 2017

What Does “Viable” Mean in the Context of Consumer Legal Tech MVPs?

Lawyers are often accused of thinking of themselves as special snowflakes. This attitude is quite fairly criticized when there is some protectionist motive behind it. “There’s no way that an app can do what I went…

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2 responses
Go to the profile of Nicole Bradick
Nicole Bradick
May 20, 2015

Non-lawyers are people who are not lawyers. And so?

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