Thinking futures

People first.

We are indeed forging a new social contract for the future and it impacts everything from personal relationships to business and public sector expectations.

Design is a conversation.

Adapting chatbots for learning and insights is spot on. I’d been thinking of them as a perfect product feedback loop and A/B testing — this starts process even earlier. It also articulates the importance of truly groking user behavior and motivation [no surprise the team is from IDEO].

Thanks gang!