The Traveloka Design team is tasked with the role of humanising interaction with users and processes to enhance values in achieving the business objectives. Our ultimate goal is to become high-performing Designers with the most relevant expertise in understanding human values and life experiences using systematic approaches (such as the Human Centred Design methodology) in delighting users and customers through Traveloka product offerings that meet their (latent) needs. Comprises of people from the Design, Architecture, Social Sciences, and Computer Science background, we value collaboration, creativity, and empathy when it comes to producing innovative solutions.