40 Small Talk Questions Your Chatbot Needs To Know (And Why It Matters)

How to Make ’em Laugh, Chatbot Style (+ 20 Jokes for Your Bot).

The Chatbot Market: Cutting Through the Noise

By now most people are familiar with chatbots. They’re these conversational…

Hello or Hell-no? — Why Everything You Know About Chatbot Greetings is a Lie

How to Pick a Chatbot Personality That Doesn’t Suck.

Why Your Chatbot Should Be a Friend, Not a Salesperson.

What’s your Conversational Strategy?

Part of our bid to sell Conversation Design technology naturally involves making sense of…

Tutorial: Easily integrating with data sources in a Twyla chatbot

What is Conversation Design?

An introduction for lateral thinkers and newcomers in that field by…

Chatbots: AI is cool, but rules still rule

There is a palpable excitement in the room as some of the finest minds in medical…