Archive of stories published by tymeshift

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2020

2021

Elisa Reggiardo in tymeshift

Mar 25, 2020

An arm holding a postcard of a dragon statue and building, the postcard reads, “Ljubljana.”

An Office Manager without an office…

Today, I thought it might be interesting to write about a time-sensitive topic — employees who…

Lex Huth in tymeshift

Mar 25, 2021

An image of a woman with long hair looking over her shoulder on a blue background. Text by her says “Curiosity has allowed me to go from 0 to 60.”

CX Profiles: Alice Egan

How Alice became a Senior Solutions Consultant at Zendesk

2 responses

Lex Huth in tymeshift

Dec 17, 2020

A man smiling with the quote, ““Leadership, customer experience, and technology have driven my career.” — Richard Greenaway

CX Profiles: Richard Greenaway

How Richard became Vice President of Customer Experience at Stratix.

MJ Marques in tymeshift

Mar 17, 2021

A picture of the author looking at the camera in front of a blue background. The words “Agents: Product Managers in Training” appears.

CX Agents: Product Managers in Training

It’s March 2021, and it’s a very warm day here in Lisbon, which is refreshing since we’ve…

Lex Huth in tymeshift

Jan 14, 2021

Zac smiling in front of a colorful background with the quote: “Add as much value as you can to the people you support.”

CX Profiles: Zac Garcia

How Zac became a Customer Success Consultant at Zendesk.

Lex Huth in tymeshift

Jul 15, 2020

A woman sits in front of a laptop looking away from the camera.

Exhaustion & Empathy

Give yourself and your coworkers the space to be human.

A short disclaimer: When the team…

Lex Huth in tymeshift

Oct 8, 2020

CX Profiles: Jamie Whited-Duhaime

How Jamie became a Manager of User Operations.

Jamie and her sons by the quote ”You may not be exactly where you wanted to be, but you’re exactly where you’re meant to be.”

Lex Huth in tymeshift

Nov 12, 2020

A picture of a man smiling next to quote, “I believe so much in the mission and vision of what we do. It’s perfect for me.”

CX Profiles: Curtis Creekmore

How Curtis became a User Operations Specialist.

Lex Huth in tymeshift

Dec 8, 2020

CX Profiles: Oswaldo Romero Carranza

How Oswaldo became a Customer Experience Manager at PayJoy.

A man and his son with the words “You have to make small goals to achieve bigger ones.”

Jessica Martinez in tymeshift

Dec 23, 2020

A dark wood coffee table. On the left, a white flowery tea mug, to the right a copy of the book “The Culture Code”

An Undefined Year

Tales of a Remote Office Manager

1 response

These were the top 10 stories published by tymeshift; you can also dive into yearly archives: 2020, 2021.

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