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Upscope

Stories about growing a startup, live chat, co-browsing and screen sharing

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Customer Service

p s kullar in Upscope

How Customer Success Managers Learn Coding in Weeks to Confidently Talk Tech

Sometimes you have to do things yourself, from the ground up, to have real confidence in talking about tech. However, it’s hard…

p s kullar in Upscope

How do you set up a bot on LiveChat to answer common questions?

You hear about bots all the time but how do you set one up to answer the most common questions you get on a live chat system? We show you…

Minh Thu Saggers in Upscope

8 LiveChat inc Integrations you should be using

We know that it can be difficult to find the best…

p s kullar in Upscope

Use Upscope with Toky to ENJOY Helping your Toughest Customers

Have you noticed how some of your toughest and sometimes most valuable customers always want to phone in, regardless of if you have a live…

p s kullar in Upscope

A Popular Intercom Live Chat Alternative

We know which live chat services people switch to because we…

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#№1 Add-on for LiveChatinc. See the User’s Screen.

Co-browsing, the modern form of instant screen…

Natasha Hoke in Upscope

5 Emerging SaaS trends to watch in 2018

Discover some of the hottest new SaaS trends to start of this year!

p s kullar in Upscope

How To Use Live Chat To Increase Sales in 7 Steps | Dan Martell

Dan Martell is the founder of FlowTown, Clarity and other startups. We’ve taken out the 7 key steps and advice he has mentioned in this…

Natasha Hoke in Upscope

11 Ways Companies are creatively using Intercom

Get inspired by these tips and tricks from 5 Intercom users.

p s kullar in Upscope

Co-browsing and the phone. You’ll probably never know how simple this is.

Co-browsing will soon be default for phone and VOIP service providers. It gives the support agent the gift of sight and it’s hard…