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Upscope
Stories about growing a startup, live chat, co-browsing and screen sharing
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Cobrowsing for Olark and other live chat services.
Cobrowsing for Olark and other live chat services.
Cobrowsing is the instant screen sharing that live chat agents dream of. One click to see their browser, one click to take control and…
p s kullar
Feb 9, 2017
Intercom screen sharing. Yes, you can see the user’s screen from intercom. Get Upscope.io.
Intercom screen sharing. Yes, you can see the user’s screen from intercom. Get Upscope.io.
Not only can you see the user’s screen from Intercom in one click while chatting, you can also remotely take control and highlight where to…
p s kullar
May 15, 2017
Why are companies using cobrowsing? See 4 key statistics.
Why are companies using cobrowsing? See 4 key statistics.
As the number of companies installing live chat grows, co-browsing grows with it. The benefits of putting an agent in the customer’s shoes…
p s kullar
Dec 5, 2017
How to Create a Viral Video for Your Boring Product
How to Create a Viral Video for Your Boring Product
I think you’ll agree that most startups with seemingly regular products don’t go around making truly great viral videos. We see some…
Natasha Hoke
Feb 7, 2018
The Best Content Distribution Strategies
The Best Content Distribution Strategies
Great advice is often hidden deep within interviews or presentations given by experts and randomly uploaded on Youtube. We’ve transcribed…
Natasha Hoke
Jan 24, 2018
27 Companies Show you their Best Onboarding Emails
27 Companies Show you their Best Onboarding Emails
This roundup includes links to their full email templates and specific lessons these companies have learned and collated.
Natasha Hoke
Jan 3, 2018
12 Great Ways to Use Intercom As Your Customer Success Software / Tools.
12 Great Ways to Use Intercom As Your Customer Success Software / Tools.
Below are 12 actionable ways to lower churn, onboard users and more using Intercom as your core customer software / tool
p s kullar
Nov 17, 2017
An introduction to Intercom
An introduction to Intercom
Discover the simple solution that will change the way you interact with your customers. We answer key questions from an Intercom customers…
Natasha Hoke
Nov 7, 2017
Intercom case studies
Intercom case studies
Case studies covering how key modules are used for support, marketing and sales, the email campaigns they added, in-app messages, costs and…
p s kullar
Nov 14, 2017
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