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Upscope
Stories about growing a startup, live chat, co-browsing and screen sharing
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p s kullar
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Upscope
Sep 19, 2018
User Onboarding Proven to Work and Reduce Customer Churn Rate? Think of Netflix
Do you remember when you first introduced a friend to Netflix, Spotify, Instagram or some other app? You put in quite an…
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1
p s kullar
in
Upscope
Sep 14, 2018
How 7 Companies Calculate their Customer Health Score
Early on in startups the idea of creating a ‘customer health score’ is met with blank stares. Later we realise it’s a
business survival score
we…
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p s kullar
in
Upscope
Jun 21, 2018
Grow Your SaaS the Hard Way
We knew we should be talking to customers more to grow, we knew we should be analysing them and spending more time on giving a damn about their problem and less time on…
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3
p s kullar
in
Upscope
Jun 19, 2018
How Big is Your New Signup’s Traffic? Get Unique Insights using SEMRush
When someone signs up and you want to find out if they’re a big company and how much traffic they’re getting and where from, you…
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3
p s kullar
in
Upscope
Jun 18, 2018
How Customer Success Managers Learn Coding in Weeks to Confidently Talk Tech
Sometimes you have to do things yourself, from the ground up, to have real confidence in talking about tech. However, it’s hard…
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p s kullar
in
Upscope
Jun 11, 2018
What’s the Process for Selling SaaS to Enterprise?
Ever wonder if those boring whitepapers and…
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p s kullar
in
Upscope
Jun 8, 2018
If the New York Times Featured YOU, what would it say?
Feel like your product vision is a bit blurry? Dreams are essential. This is an inspiring, product vision creating and team motivating exercise……
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8
p s kullar
in
Upscope
Jun 4, 2018
Using ‘Jobs to be Done’ Examples to Write Marketing Messages that Work
Ever look at a landing page for an app and think ‘but what does this actually do for me?’ Below we’ll apply the ‘jobs to be done’…
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70
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p s kullar
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Upscope
Jun 1, 2018
Why Account and Customer Success Managers use Screen Sharing 2.0 tools.
As applications have moved…
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14
p s kullar
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Upscope
May 31, 2018
Make a better landing page by analysing live chats in the Airtable spreadsheet app
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22
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Upscope
Stories about growing a startup, live chat, co-browsing and screen sharing
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