Using ‘What If’ Cards to help design for context

If you’ve ever worked anywhere that is attempting to introduce a user-centred perspective into its culture, then you’ll know that it can be an uphill struggle at times. One of the most common obstacles I’ve come across is the often unintended…

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Katie Mellor in UX and that

Mar 30, 2016

Don’t Get Stuck: Using Gherkin to make sure your users don’t get lost

Katie Mellor in UX and that

Mar 29, 2016

The Devil is in the Detail: Instagram, and the Case for A/B Testing

As we speed towards the introduction of Instagram’s shift from chronological timeline to their new, much talked about algorithm, I’ve been observing the micro UI tweaks they’ve been making with some interest.

Katie Mellor in UX and that

Mar 28, 2016

Handle with Care: 5 Simple Rules for Dealing with Web Form Error Messaging

We’ve all been there, you’ve spent what feels like years of your life filling in a web form and you’re finally ready to hit submit, only to find that ‘an error has occurred’.

Katie Mellor in UX and that

Feb 28, 2016

A few thoughts on the introduction of Facebook Reactions

After a year in the making and months of testing in multiple regions around the world, Facebook finally announced the global rollout of Reactions, the emotional upgrade of the humble Like button. The update sees the addition of five…

Katie Mellor in UX and that

Sep 14, 2015

Google doesn’t care that you hate their new logo

I’ve been watching the unfolding reaction to the change in Google’s visual identity with interest. To me it’s the clearest indication yet that design is viewed by the masses as a commodity that can be purchased from a supermarket shelf. We’ve…