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Stories of health care transformation in Washington State

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  • Family receives routine care visits with no financial stress

    Family receives routine care visits with no financial stress

    Gloria and her family were approved for Apple Health and experienced a huge difference in the care they received.
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    Jul 19
    Client receives long-awaited health treatments after being unemployed

    Client receives long-awaited health treatments after being unemployed

    “Just being able to know that medication is covered, it’s been a godsend, especially after losing my job and not having steady income.”
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    Jun 28
    Parent feels secure with Apple Health coverage during unexpected life changes

    Parent feels secure with Apple Health coverage during unexpected li...

    Being on Apple Health coverage helped Bella feel more secure knowing she could be approved for the extensive care she needed.
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    Jun 6
    HCA’s IT and customer service leadership describes the importance of customer-centered systems

    HCA’s IT and customer service leadership describes the importance o...

    Taylor Linke, our first director of the IT innovation and customer experience administration, leads with human-centered design principles.
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    May 18
    Health Equity Spotlight: Plain Talk

    Health Equity Spotlight: Plain Talk

    Plain Talk is our effort to use clear, direct language in all our communications with members of the public.
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    May 12
    HCA’s Sue Green receives Governor’s Lifesaving Award

    HCA’s Sue Green receives Governor’s Lifesaving Award

    Sue recognized the signs of an opioid overdose and was able to help because she had naloxone.
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    May 4
    HCA has been named a Healthy People 2030 Champion

    HCA has been named a Healthy People 2030 Champion

    Making us the first Washington State government agency to earn the distinction
    Go to the profile of Washington State Health Care Authority
    Washington State Health Care Authority
    Apr 7
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