Your Happy Path is Not Your Process

You need to do more than just describe a process to know what you…

Visualize Everything — Share the Story

The 5th article in the 10 Steps to a Healthier Culture series.

Epiphanies are Surprises

The Humbling Reality of Wagon Ejection

I am constantly helping clients understand how their work happens, where there are issues, how they rely on their co-workers, how they collaborate, where value lies, where creativity is being…