How to use Anbotux with Dialogflow

We are glad to announce the interoperability between our Anbotux omnichannel customer-centric…

Why do Neobanks & Insurtech need #digitalempathy for a long-time customer engagement?

AI/ML based Digital Empathy: the missing point of digital channels & chatbots.

Remembering the 60s, 70s, 80s, the pre-digital whatever banking operation, insurance claim or question and buying a flight ticket were done visiting bank branches, insurance company local agents…

The role of external context to understand the customer mindset & personalize digital channels & chatbots.

Anbotux was included among the top 50 European startups, and selected to participate in Europe’s largest multi-corporate accelerator program.

weXelerate, a multi-corporate accelerator located on over 9.000sqm in the heart of Vienna…

Our #MWC18. Chatbots, RCS and the need of customer-centric analytics. A brief and messy recap.

Well, we owed this recap post about Mobile World Congress and it is not too late as we preferred to compile all the feedbacks received and follow-up emails.

How to use Anbotux with Hubtype chatbots and hybrid chat based customer service.

Anbotux to exhibit at Mobile World Congress 2018 its “Customer Behaviour Understanding” technology for Chatbots.

We are pleased to announce that Anbotux will be showcasing at Mobile World Congress 2018. Our stand will be located in the Spanish Pavilion…

Don’t let “chatbotcentrism” kill the chatbot star.

Oops! Yes, we know, the tittle of this post could sound a bit controversial, the topic covered is also controversial. In today’s “customer care” there are coexisting a los of born in 20th Century companies as banks and others using all the…