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Winning with CX
Our powerful experience management platform enables a deeper understanding of your customers and employees to drive business growth.
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Customer Service
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Winning with CX
Feb 29
Customer Experience matters in B2B relationships
A lesson on shared responsibility
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Winning with CX
Feb 23
Navigating the balance between AI and the human touch in customer experience
AI has limitations and…
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Winning with CX
Jun 22, 2023
Investing in Customer Experience: A Necessity Even in Challenging Times
As businesses navigate…
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Winning with CX
May 25, 2023
CAREing for your angry customers
Practical frameworks for transforming frustration into delight
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Winning with CX
May 2, 2023
Simplifying Customer Experience
Being nice and friendly can make all the difference
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Winning with CX
Apr 17, 2023
Why do you ask for customer feedback?
Want to be a CX champion? It’s not just about asking for…
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Winning with CX
Nov 30, 2020
Understand what makes your customers click
COVID-19 accelerated digital transformation for several…
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Winning with CX
Sep 18, 2019
Customer service week is almost here
…and here are 4 ideas to help you
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Winning with CX
Jun 27, 2019
Evolution of chatbots in Kenya and their impact on Customer Experience
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Winning with CX
Mar 7, 2019
Why you need to delight your customers and not just keep them satisfied.
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