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Winning with CX
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Winning with CX
Aug 12, 2021
Are you paying enough attention to customer value perception?
Enhancing the value that customers…
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Winning with CX
Aug 10, 2020
Are your customers having great digital experiences with your brand?
COVID-19 accelerated digital…
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Winning with CX
Feb 21, 2018
What we can learn about CX from ‘Mom and Pop’ stores
Why do small businesses have that magic touch…
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Winning with CX
May 2
Perfect Vision: Navigating the Feedback Loop at Optica
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Winning with CX
May 2, 2023
Simplifying Customer Experience
Being nice and friendly can make all the difference
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Winning with CX
Sep 26, 2017
Customer experience emerges as the new battlefield for companies
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Winning with CX
Apr 6, 2021
Building trust, being consistent and being empathetic are key to winning the hearts of insurance customers
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Winning with CX
Apr 23, 2018
Why are your customer survey initiatives failing? — Part 5
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Winning with CX
May 15
Elevating Employee Experience for Customer Experience Success
Organisations are grappling with new…
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Winning with CX
Jul 1, 2018
The case of the curious Kenyan consumer
Our insights and thoughts based on data gathered across 4 key…
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Winning with CX
Our powerful experience management platform enables a deeper understanding of your customers and employees to drive business growth.
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