The Stickiness of Amazon Prime

I was talking to a friend about products and asked: do you have Amazon Prime? He said yes. I said, “do…

Sales fall short because of training, not talent

Can ChatGPT write better than The New York Times?

Predicting the future of B2B buying

Looking at where we’re headed and where we’ve been, it’s clear to me that B2B buying is changing.

What does it take to build and sustain a great company?

The best decisions happen in 2 seconds

Knowingness or instinct seems to be a lost art these days. We’ve defaulted to thought…

Find people who are already motivated

I’ve been an entrepreneur for nearly 20 years and over those years, I’ve had to push people…

Why the team you choose matters

Over the years I’ve had circumstances that have caused me to document certain things related to people…

How “Day One” and a Beginner Mindset Helps Productivity

The Secretary Who Became CEO

I’ve been going to Cape Cod since I was 3 months old. My mom was born in Cambridge and grew up in Natick and…