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Customer experience at Wrike
Client success stories shared by wrikers.
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Six rules of efficient communication automation for client-facing teams
Six rules of efficient communication automation for client-facing teams
Unlike marketing email automation, when emails are usually sent from a generic email address on behalf of the company, automated emails for…
Irene Matveeva
Dec 22, 2022
Working in Support: how to escape routine and ticket queue
Working in Support: how to escape routine and ticket queue
Never-ending ticket queue can drive one crazy, here are some activities that help our team to grow professionally and have fun along the…
Irina Arutyunova
Jun 3, 2019
6 Practical Exercises To Get New CSMs Up to Speed
6 Practical Exercises To Get New CSMs Up to Speed
Every manager wants a new hire to start bringing value as soon as possible, but before results can happen, companies first need to invest…
Artem Gurnov
Feb 22, 2021
Meet Wrikers: Pablo Pirrone Eslava, Account Executive
Meet Wrikers: Pablo Pirrone Eslava, Account Executive
Before coming to Wrike, Pablo was a graduate finishing his studies in Italy and working as a waiter. After graduation, Pablo joined Wrike…
Juan Molino
Jan 22
Meet Wrikers: Manon Tomenotti, Account Executive
Meet Wrikers: Manon Tomenotti, Account Executive
Before joining Wrike, Manon was a Manager in a customer service company where she was focused on the success of the team and strived to…
Lindsey Storey
Jan 11
6 Things I Learned from my First Year as a Senior Leader
6 Things I Learned from my First Year as a Senior Leader
Exactly a year ago I was promoted to director of account development at Wrike. Somewhere in the back of my head, I understood that it was a…
Artem Gurnov
Dec 20, 2023
Work Prioritization for the Hybrid Role
Work Prioritization for the Hybrid Role
As our account development team keeps growing, I conduct more and more interviews with candidates interested in working in a role that…
Artem Gurnov
Dec 11, 2023
Meet Wrikers: Alberto Ianni, Sales Manager
Meet Wrikers: Alberto Ianni, Sales Manager
Before coming to Wrike, Alberto had been working as a Sales Manager in different IT companies like Cisco and Oracle. He has been working in…
Juan Molino
Dec 11, 2023
My journey to the ADM role
My journey to the ADM role
I delivered my first public speech on October 19 at Wrike’s Prague office as part of the Sales & Success Meet-up event. According to the…
Aybüke Novosád
Dec 7, 2023
Meet Wrikers: Federico Lambertini, Senior Account Manager
Meet Wrikers: Federico Lambertini, Senior Account Manager
Before coming to Wrike, Federico served as an International Sales Manager at Infopro Digital, which is ranked among the top largest…
Lindsey Storey
Dec 4, 2023
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