Metrics that matter

Deciding what to measure and how

About the DITA Satisfaction Survey

We asked tech doc shops that use DITA what’s working and what’s…

2020 DITA Satisfaction Report

We surveyed respondents that use the Darwin Information Typing Architecture (DITA) to create technical…

Management challenges

Finding, training, and governing staff, and measuring content performance are some of the biggest management challenges

How satisfied are current DITA users?

The majority of technical documentation teams say they are satisfied with their DITA…

The role of expertise

Teams that hired an expert to guide DITA adoption report higher levels of satisfaction and fewer challenges