Salesforce Summer ’23 Release Notes — The Funny Summary — Volume I
Before we Begin, a 🧍👏 Standing Ovation 👏 🧍 to the Product Team, Engineering Team and Release Notes Writers our real 🦸 SUPER HEROES 🦸 behind those great features!
This article is one of many other volumes for the Summer ’23 Release Notes — The Funny-ish Summary. If you want to jump to a specific Topic please use the links at the bottom of this page.
Einstein Search
“Searching is not just about finding answers; it’s about discovering the questions you never knew existed.”
- In the Search Manager, you can now set which Standard and/or Custom Objects are searchable or not searchable for each user profile. In the previous release it was done at fields level. BETA
- In the Search Manager, You can now select a picklist field to be searchable. BETA
- I am Groot, I am Groot. I am Groot! GA
- This feature was introduced several releases ago and still in PILOT. Einstein Search Answers. Remember, this feature enable your agents so they can now type a question in the Einstein Search Textbox and Salesforce will extract the most relevant information from a knowledge article. The returned answers are just three lines and two buttons: One to Copy the Answer and a second one to Copy the Article Link.
Enablement
“Enablement is not just about equipping people with the right tools; it’s about empowering them with the confidence to use them.”
- New Predefined Measures: Average Deal Size, Total Amount in Pipeline and if you are lucky enough to have ECI (Einstein Conversation Insights): Number of Calls with Next Steps.
- Set Average-Based Goals: Before you could only measure achievements in absolutes (Count or Sum calculation methods).
- Give access to all Objects and Fields to your Enablement Admins so they can build measures on them. This access does not bypass Object/Field/Record level security in other areas of Salesforce.
- When you assign Programs to 11 users or more at a time the assignment is done Asynchronously and you receive an email upon completion.
- Invocable methods — because even code needs to be called by its proper name! Use a new Invocable Action (in Flow, Apex or Rest API) to automate programs assignations to users.
- Test Enablement in All sandboxes. Previously it was possible only in Full Sandboxes.
- A picture is worth a thousand words! Handle images used in Lessons using CMS and reference them elsewhere. Previously inserting and publishing images was only possible when editing and publishing a Rich Text content type.
- Guidance Center can now be shown side by side with your lightning page. Previously only overlapping was possible. Just Pin/Unpin the panel and see by yourself.
- Because even Salesforce knows that nobody likes a generic message! Targeted prompts can now point on fields on record pages, dynamic forms and create record panels.
- And more enhancement that can be found here.
Reports & Dashboards
“Reports and Dashboards are the eyes that allow you to see into the soul of your business.”
- The Analytics Home is now GA.
- Post Lightning Dashboard to Slack, how? Just click the Post to Slack icon, select a Workspace and a Channel, optionally add a message.
- Plain text is just too mainstream! Richt Text Dashboard Widgeeeeeeet!
- Dashboards now support up to 25 widgets (fka Components). The previous limit was 20 in total.
- Making sure your data doesn’t go on a wild, unfiltered adventure Salesforce now gives you more Dashboard Filters. 5 filters instead of 3. (was BETA in last release)