Salesforce Summer ’23 Release Notes — The Funny Summary — Volume III

Manal Outaleb
5 min readMay 25, 2023

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Commerce is the art of extracting money 💰 from another man’s pocket without resorting to violence 🥊

This is article is one of a many volumes for the Summer ’23 Release Notes — The Funny-ish Summary. If you want to jump to a specific Topic please use the links at the bottom of this page.

Commerce

Salesforce B2B and D2C Commerce

  • Don’t get stuck with Salesforce Commerce’s default processing of Pricing, Promotions and others, use the new extensions UI to enhance or replace it — ‘if you don’t like it, change it!’
  • 👋 Say goodbye to the hassle of installing a third-party payment provider or managed package — using Salesforce Payments as your Payment Provider just got easier!
  • Who needs a genie in a lamp 🧞 when you have Salesforce Pay Now? With just a few clicks, you can create a branded payment page and associate it with any Salesforce record — it’s like magic 🪄! Your customers can make payments on any device. BETA
  • With an LWR template, open up your B2B store and let Guests shop till they drop 🛍.
  • Don’t build a bunch of stores, build one! Just segment your customers into markets based on locale and voila!
  • You can now translate promotions and speak to customers in their tongue. Don’t let language be a shopping barrier!
  • Select the promotion exclusivity type and let shoppers be the mad scientists 🧑‍🔬️ of discounts 🧪 — mix and match for the ultimate deal!
Mixing and matching for the ultimate deal
  • To improve your store search engine optimization (SEO), give your URLs a makeover 💅 — forget ID numbers, make them look pretty using slugs. BETA
  • Defining rules for search results is like playing a game of word association — ‘couch’ or ‘sofa’? Either way, the new Search Results Rules API has got you covered!
  • Using the new Product Search Suggestions API is like having a personal shopping assistant, except it won’t judge you for your search history.
  • Using structured data to enhance search results is like adding sprinkles to a cupcake 🧁 — it makes it look better and more tempting to grab! PILOT
  • Choose which Product Fields to make visible to customers in your store. ‘To show or not to show, that is the question 🤷🏻‍♀️’. PILOT
  • Use the new commerce assistants to help set up your org and troubleshoot store issues, so you can sit back and sip on your coffee ☕️ and relax💆!
  • 🚥 Ready, set, export! With just a click of a button in your Product Workspace, export up to 300,000 products to a CSV file.
  • Psst…heads up! Our ‘Enhanced Sites and Content Platform’ setting is now turned on for our new Commerce orgs, which means our enhanced CMS is ready to rock and roll 🤘🤘! Just remember, if you disable it, your performance may suffer — and nobody wants that.
  • Well, well, well, look who just leveled up — Commerce Search now supports up to 25 locales for a single store! And to think, we used to settle for just 10 locales …boy, have we come a long way 😅!
  • Salesforce isn’t keeping all the fun in B2B stores — we’re spreading the love 💗 by sharing Einstein Search Suggestions with our D2C stores too!
  • 🎶 Use the Commerce Reorder Portal (LWR) template, don’t you frown,
    it’ll make your buyers’ reorder experience streamlined and renown!
    To enable this feature, here’s a tip that’s sound
    Contact Salesforce customer support, they’ll help you all around! 🎶

Commerce Components

  • Aura template? More like Au-revoir template 👋! Use LWR technology and components to build both B2B and B2C stores and migrate older Aura template-based B2B stores to LWR templates.
  • Customize your payment processing message with Salesforce Payments — because nobody likes surprises, especially not Chandler Bing!
Chandler knows the feeling all too well!
  • Money talks 🤑, but adding the new Currency Formatter component to your LWR template based store makes sure it speaks the right language for your buyers!
  • Give your customers the power to choose their own adventure 🗺 (language, currency, and more) with the Country Selector component. Up to 25 countries are available to choose from.
  • Save your mobile customers from thumb cramps and scrolling fatigue 🤳😮‍💨! Stick it to them with the new Sticky Container component for a smooth checkout process!
  • Good news 🥳🥳! More manageable product components are included in the B2C store template, plus the Product Set component is also available on the LWR template for B2B stores.
  • Make your customers’ hearts flutter 😍, add a Wishlist to your storefront and let them daydream about their future purchases!
  • LWR stores, you’re in luck. The Quick Order component has joined the party. Let’s put on our dancing shoes 🩰 and go straight to the cart!

Omnichannel Inventory

  • “Never lose track of your inventory again!” said the new reservationId field on the Transfer, Fulfill, and Unreserve Inventory Reservation APIs.

Salesforce Order Management

  • Oops🤭, looks like we’ve added a new feature to our updated RMA, Return Item, and Cancel Item flows — now we can charge people for changing their minds. Gotta love those cancellation fees!
  • Well, as they say, ‘If you want something done right, do it yourself!’ So let your customers do just that with the order self-service plug-in on your SFRA storefronts.
  • Pick it, pack it, ship it!📦 Use pick tickets to fulfill orders quickly and efficiently.
  • Behind every great customer is a great salesperson, let them place orders on behalf of your B2B and D2C customers with ‘Order on Behalf Of’.

Salesforce Payments — GA

Who needs a managed package? Just like Morocco 🇲🇦 in the last world cup⚽🏆, Salesforce Payments proves that you can perform against all odds on the platform!

  • Give Access to Payments kingdom 🏰 by using the 2 available permission sets: Payments Administrator and the Authenticated Payer.
  • Salesforce Payments made creating merchant accounts for payment processing a breeze. Let’s get your cash💰💰 flowing!
  • Control freak much? Well, now you can customize payment options with Payment Method Sets.
  • Ain’t nobody got time for slow checkout 🤷🏻‍♀️! Let Saved Payment Methods be your wingman.
Ain’t nobody got time for re-entering payment information every single time
  • Want to view payment details? Payments Workspace has got your back, Merchant!
  • Refunding multi-captured payments is no longer Mission Impossible. Thanks, Salesforce Payments 🫡! BETA

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Manal Outaleb

B2B Technical Consultant at Salesforce, 2x Salesforce Accredited (B2B/Order Management) & 9x Salesforce Certified