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Open and shut case

Open and shut case

In an expanded version of the article published in Issue 181 of Adviser magazine, Matt Bradbury explains how preparing for a case…
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Matthew Bradbury
New powers to deal with rogue landlords

New powers to deal with rogue landlords

Rachael Gore examines what the Housing and Planning Act 2016 means for ‘rogue’ landlords in the private rented sector
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Rachael Gore
Return to sender: check if it will cost you

Return to sender: check if it will cost you

When shopping online, consumers should factor in the cost of sending an item back if they change their minds about a product, says Kate…
Go to the profile of Kate Hobson
Kate Hobson
With employment tribunal fees ruled unlawful, is the door open to late claims?

With employment tribunal fees ruled unlawful, is the door open to late claims?

In July 2017, the Supreme Court ruled that employment tribunal fees are, and always have been, unlawful. Tracey Moss examines what…
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Tracey Moss
Your starter for ten (times your income)

Your starter for ten (times your income)

Miriam Mackreth describes current government policy on the provision of new affordable homes, with emphasis on the introduction of Starter…
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Miriam Mackreth
The gambling problem

The gambling problem

Katie Fry tells her story of putting gambling-related harm on the agenda of front-line advice agencies, and explains how they can be a big…
Go to the profile of Chauntelle Wright
Chauntelle Wright
Why do post offices matter?

Why do post offices matter?

Richard Brown looks at how changes to local post offices affect consumers and describes the role of Citizens Advice in monitoring them
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Richard Brown
Scams Awareness — reporting scams and reducing stigma

Scams Awareness — reporting scams and reducing stigma

July is Scams Awareness Month (SAM) and this year the key aims are to increase reporting and reduce the stigmatisation of victims. Melanie…
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Melanie McGinn
How do the general election manifestos compare on social security pledges?

How do the general election manifestos compare on social security pledges?

One of the five big asks that Citizens Advice has for the next government is to improve the benefits system so that it works for the people…
Go to the profile of Richard Machin
Richard Machin
Licensing enforcement gets going in Wales

Licensing enforcement gets going in Wales

Part 1 of the Housing (Wales) Act 2014 set up a new licensing regime for landlords and agents in Wales that went live in November 2015. A…
Go to the profile of Calum Higgins
Calum Higgins
Using deficit financial statements

Using deficit financial statements

In the face of continuing difficult economic conditions and the anticipated introduction of the Standard Financial Statement in March 2017…
Go to the profile of Luke Oliver
Luke Oliver
A new look for Adviser magazine

A new look for Adviser magazine

For 30 years, Adviser magazine has provided independent expert views on the key issues and developments facing advisers in the fields of…
Go to the profile of Kat Barry
Kat Barry
Setting the Standard

Setting the Standard

The demand for debt advice services continues to grow and advisers face increasing pressure to increase their caseloads, meaning they need…
Go to the profile of Chauntelle Wright
Chauntelle Wright
Tips and Tactics for resolving workplace bullying

Tips and Tactics for resolving workplace bullying

In the second of two articles, Emma Wilkinson and Tracey Moss consider strategies for dealing with a bullying problem at work
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Emma Wilkinson
How to find a reliable trader

How to find a reliable trader

Finding a tradesperson can be confusing. An advice tip that is often given is to use an approved trader scheme, and here Kate Hobson, with…
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Kate Hobson
The two-child limit for Universal Credit and Child Tax Credit

The two-child limit for Universal Credit and Child Tax Credit

Richard Machin explores the background to, and likely impact of, the two-child limit on the child element in Universal Credit and the Child…
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Richard Machin
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