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Consumer Adviser Magazine

Kate Hobson in Adviser online

The heat is on

Kate Hobson discusses Boiler Plus — the government response to the Heat in Buildings consultation — and how it will affect consumers

Kate Hobson in Adviser online

Shared services

Bill management services can be a boon to people living in shared houses, but it’s important to check the small print

Zoe Guijarro in Adviser online

Turning up the heat

Zoe Guijarro explains why district heating is important to the nation’s future energy supply and why the regulation of its use matters

Richard Brown in Adviser online

Why do post offices matter?

Richard Brown looks at how changes to local post offices affect consumers and describes the role of Citizens Advice in monitoring them

Melanie McGinn in Adviser online

Scams Awareness — reporting scams and reducing stigma

Melanie McGinn explains why reporting scams is so important and how consumers can protect themselves

Kate Hobson in Adviser online

How to find a reliable trader

Finding a tradesperson can be confusing. Here Kate Hobson, with contributions from Jill Trumper and Ken Daly, explains what to look for

Melanie McGinn in Adviser online

Consumer empowerment partnerships

How a strategic approach to consumer protection is reaping benefits in the battle against sharp practice both online and offline

Jan Carton in Adviser online

Can consumers cancel contracts for goods made to their specifications?

Kate Hobson and Jan Carton look at the issue of consumers who cancel goods made to their specifications