#3: Automated & Personalised Messaging

Highly Rated Automation Features of Workspace

Janelle Lee
bantu
3 min readFeb 28, 2019

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In our previous article, we shared with you why having Calendar Integrations is crucial in ensuring that your volunteers turn up for your volunteer projects.

Now that you have learned about how Intelligent Data Synchronisation and Calendar Integrations can automate your volunteer management processes, learn more about how automating all your communications can save you all the time you need to work on other more important things!

For that one message you need to send out — let us help you with that.

bantu takes pride in the importance of making your volunteers feel special, so we developed this automated messaging feature which sends out customised reminders to every volunteer in your project — for you to do the least amount of work possible!

📧 💬 Automated Emails & SMS

With Workspace, you can:

✍🏻 Personalising your Emails & SMS

If you have 100 participating volunteers, it is simply unrealistic to send out 100 personalised messages (both emails and SMSes) to every single volunteer one by one.

But with Workspace’s personalised messaging features, you can customise messages with a whole list of variable fields such as the volunteer’s first name and the specific role they are volunteering for, set a time for the message to be sent out, and tadah — it’s done!

Mail Launcher & SMS Launcher: Our automated messaging features on Workspace

On Workspace, sending personalised emails and text messages is done through SMS Launcher and Email Launcher. (Read more about SMS Launcher here)

SMS Launcher: Personalise your messages with ‘bantu fields’ — synchronised with your volunteer database

Read our other post about why SMS is what your organisation needs

Email Launcher: Personalising your messages is easy!

📣 Automatic Scheduling

You don’t need to lift a finger each time you want to send out communications such as reminders and thank you messages. Just pre-set the schedule for your project and you’ll be ready to go.

This means that a SMS and/or email will be sent out for each volunteering timeslot, whether happening every day or once every month without you manually sending them out! How awesome is that!

Automatically send out SMS and emails on your own organisation’s schedule
Messages are automatically sent out based on the timeslots your volunteers signed up for

bantu Workspace helps you to automate your volunteer management and engagement processes every step of the way, all within a single platform! Why? We want to help you make volunteer management less like a chore! And because, we believe that helping others should be easy.

Want to try out these amazing features for yourself? Click here to schedule a free demo with us — we’ll be happy to show you even more!

😉 Psst! Stay tuned for the next three articles to learn more about the next complementary set of features to track volunteer commitment and engagement hours.

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Janelle Lee
bantu
Editor for

Social Entrepreneur, Coffee Lover \\ Product Lead @ bantu