Rethinking the museum collection online.

In the coming months, we’ll be talking quite a bit about two projects currently in production — our website redesign and, running alongside it, a new presentation of the Barnes Foundation collection online. The collection project, in particular, is something…

A tiny wifi-enabled, cloud-based people counter makes a big impact.

At the Barnes, we have a strict capacity limit in our galleries — no more than 250 people can be in the collection gallery at any given time. As a result, we do advanced timed ticketing to control the general flow…

Redesigning our website with AREA 17.

I’m happy to announce that we’ve just launched our website redesign. In selecting a firm we…

Here’s what happens when the photography policy hits the experience wall.

Remember when I was writing about the “right” way to do things and, yet, once “experience” comes into the mix that thing you know as right might actually be wrong? Spoiler alert: I wouldn’t assume…

A wearable future for the Barnes Foundation.

So many people have asked me what the digital plans are for the Barnes Foundation and, as you know, we’ve been putting visitor experience ahead of digital very specifically. We’re now ready to start talking about our digital plans and you’ll find…

Behind our redesign for the Barnes Foundation

When we were approached by the Barnes to redesign their website we couldn’t have…

Using Authority of the Resource Technique at the Barnes.

The move to mobile ticketing.

The story of our shift to mobile ticketing is an interesting one because it sits at the intersection of our visitor experience goals, our upcoming digital projects, and the need to lay a foundation strategically and with great flexibility. This is a fundamental shift with wide…