Here’s what happens when the photography policy hits the experience wall.

Remember when I was writing about the “right” way to do things and, yet, once “experience” comes into the mix that thing you know as right might actually be wrong? Spoiler alert: I wouldn’t assume…

A wearable future for the Barnes Foundation.

So many people have asked me what the digital plans are for the Barnes Foundation and, as you know, we’ve been putting visitor experience ahead of digital very specifically. We’re now ready to start talking about our digital plans and you’ll find…

Why a Chief Experience Officer matters.

If you didn’t know better, my last post would have given you the impression that my job is mostly digital. As “Deputy Director of Digital Initiatives and Chief Experience Officer” at the Barnes Foundation, I’ve got a funny old world/new world title with one…

Taking a shortcut with Squarespace to enable the microsite rodeo.

I know. I almost had a heart attack, too, just thinking about all the issues in that title, but the story here is one that we all know too well and it’s worth exploring. Let me ask, how many of you are responsible for…

What can Alexa teach us about the Barnes?

As we continue to work on rapid prototyping of an in-gallery digital experience, we are also toying with existing devices that are at large in the world and seeing what lessons can be learned. At a recent Young Professionals night, we decided to see what…

Wayfinding our future.

As I continue in my role here at the Barnes Foundation, I’ve found many people asking about when we’ll see technology and innovation start to appear — there’s a certain expectation that all of this is coming and is the priority from the outset. While it is a key thing we’re thinking…

Why our wearable isn’t a bright shiny thing, but an architecture taking lessons learned from existing models.

We have a great challenge in our industry — it’s called the “bright, shiny object syndrome.” Anyone who works in digital in museums will know…

How An Open System Helps Us Build A Closed One

Or, why the Barnes Wearable Project chose Android