I read this on Dries Buytaert’s blog (he is the guy that created open source content management system drupal). Through a presentation from Nicole Sullivan, a former member of Yahoo’s Exceptional Performance Team and co-author of O’Reilly’s upcoming book on performance…

If someone at your company is not watching your brand on Twitter (website: Twitter.com wikipedia: Twitter) you could be missing out on valuable market intelligence and an opportunity to interact with your customers in a way that makes your brand more…

Spend a few minutes watching this video. Like the magic ring given to King Solomon that had to the power to make a happy man sad, and a sad man happy with just the words — “this too shall pass” — this video has the same power.