Innovator’s Dilemma author Clayton Christensen is fond of talking about jobs to be done as a way to think about competition. An example he’s cited frequently is some analysis a team did on behalf of a fast food chain to improve sales of milkshakes. The short version is…

In Satya Nadella’s email to employees one section in particular stood out to me:

As we look forward, we must zero in on what Microsoft can uniquely contribute to the world. The opportunity ahead will require us to reimagine a lot of what we…