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Facebook Chatbot: Persistent Menu 101
Facebook Chatbot: Persistent Menu 101
Persistent menu is a very important element in your Facebook chatbot, but you will not find a lot of information on building a perfect one…
Marina Ashurkina
Jun 18, 2017
Chatbot’s without a bot — putting conversational interaction patterns to work
Chatbot’s without a bot — putting conversational interaction patterns to work
Collect, understand, deliver — techniques for using conversational interaction patterns to engage your users without building a chatbot.
Robert Sens
Jun 13, 2017
Designing a Chatbot Conversation: UX Design Process Case Study
Designing a Chatbot Conversation: UX Design Process Case Study
The design strategy and process used to architect and develop a conversational, chatbot experience for a mobile app.
Robert Sens
Mar 23, 2017
Making Mistakes with Bots
Making Mistakes with Bots
How bots as a UX supplement is likely to lead to serious issues with privacy, security, and legal liability.
Phil J. Łaszkowicz
Jan 17, 2017
The conversational user experience
The conversational user experience
Humans are quite social creatures, as the last 10 (thousand) years prove. We like to engage in discussions, debates, conversations and…
Alex Gurgulescu
Jan 4, 2017
Conversation Design — The challenge of the new UX
Conversation Design — The challenge of the new UX
Creating conversational experiences is the next evolutionary step in the discipline of User Experience but it requires a different approach…
Twyla AI
Jan 5, 2017
Designing a Bot Experience
Designing a Bot Experience
It’s your morning commute. Look around you; most people are heads-down, looking at their phone, whilst at the same time ordering anything…
Mark Swaine (UX Guy)
Jan 5, 2017
2017 UX Trends: Conversational UI
2017 UX Trends: Conversational UI
Last year we saw a paradigm shift from social networks to messaging. For the first time in history messaging apps usage surpassed social…
Neil O'Donoghue
Jan 7, 2017
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