Computers Are Easy, Right? (No, Not Really)

In my fifty-one years on the planet I’ve learned a few things. Mostly, I’ve learned that there are very few “facts”; almost everything comes with room for interpretation.

When Is a Store Like BestBuy Really a Bank? (Hint: Always)

With most electronics stores having disappeared, BestBuy almost stands alone as a place where you can walk in and find pretty much whatever you’re looking for in the way of televisions, computers, accessories, and pretty much…

SUE ME! British Soccer King Ryan Giggs Beds Imogen Thomas

Ryan Giggs had an Affair With Imogen Thomas. There, I said it.

I don’t know if it’s true, by the way. In fact, until this morning I had never heard of either the British soccer star Mr. Giggs or the…

Computer Geeks, Useful Information, Real People, David Pogue

Sometimes, the best business change you can make is when you “go back to your roots”, Rewind to what you know best. Stop being “cute”.

Customer Service, Viruses, Apple, and “See/Speak No Evil”

Apple Macintosh Computers Get Viruses.

Apple doesn’t like to admit that. In fact, Apple has a long history of claiming that you won’t get a computer virus if you use a Macintosh, while the real truth has…

“I Don’t Care What You Think”: Is That Unreasonable?

I Don’t Care What You Think.

Give those words a moment to roll around in your head. Decide what they mean. To you.

Google Has Your Back On Security! Umm … No, They Don’t

Your next computer virus will come from … Google.

Or at least the next phishing scheme you look at might. Or worse yet: the next time you see something that looks like a phishing scheme, and aren’t sure whether…

Ben, Jerry Share Your Tweets, Do Fair Trade Business Change

I don’t know if Ben & Jerry’s is really doing the world much good through their promotion of the Fair Trade movement, nor if anyone at Ben & Jerry’s actually cares about fair trade, but I’ll say this: Fairtweets.com represents…