All stories published by Business Change and Business Process on April 25, 2013

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All Stories published by Business Change and Business Process on April 25, 2013

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2013

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Jeff Yablon in Business Change and Business Process

Apr 25, 2013

In Customer Service, When Can You Say “No” ?

The stuff in the picture is corny, isn’t it? Throw together the right set of tiles and you can win at the customer service game! The customer service equation is easy to solve! The customer is always right!