Making Knowledge Workers More Productive: Insights from the Works of Peter F. Drucker

“Making knowledge workers productive requires changes in attitude, not only on the part of the individual knowledge worker, but on the part of the whole organization.” — Peter F…

Five Common Pitfalls in Process Optimization And how to avoid them

HL7Flow Basics

INTRO

If you already know what HL7 is and how it is used then jump down to the Challenges Presented by HL7…

Drucker On Training & Management Development

“The world knows he was the greatest management thinker of the last century,” Jack…

A Guide to Intelligent Automation

Maybe you’ve already heard about Robotic Process Automation (RPA) technology and are exploring the…

The secret to harnessing tribal knowledge to accelerate operational excellence

The Five Catalysts of Implementation Success

Dale Carnegie was once quoted as saying: “Develop success from failures. Discouragement and failure are two of the surest stepping stones to success.” So let’s first understand what contributes most to failure, as a means of making the right choices…

What Consumers Really Think About AI

Insights into the minds of consumers to help businesses reshape their customer engagement…

American Express sees data as fundamental to finance transformation

This is a transcript of an interview with Shawn Bryant, Director of Strategic Operations — Global Business Services, American Express

Top 10 trends for adaptive enterprises

These trends applied back in 2014 — but are still relevant now!