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Stories from Capital One's designers on how using humanity, simplicity, and ingenuity can empower people to have better control over their money.
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Breaking the 1:1 meeting status quo
Breaking the 1:1 meeting status quo
Applying UX principles to redesign your weekly one-on-one meetings
Rahshia Sawyer
Apr 9, 2020
How I use content-first design to influence strategy
How I use content-first design to influence strategy
Content-first design is one way that I influence strategy and create results. Here’s what, how, and why you should design content first.
Shawn Roe
Nov 12, 2019
Designing for Care: Inclusive Content
Designing for Care: Inclusive Content
with inspiration for writers from a recent OneDesign release
Heather Myers Barker
Apr 22, 2019
People and Money at SXSW
People and Money at SXSW
Oh no. I did it again. I brought up money in mixed company. I thought we were getting real! A minute ago the conversation was politics…
Dorothy Levin
Mar 1, 2019
When a Playground Is More Than a Playground
When a Playground Is More Than a Playground
By: Jess Kessin
ONE Design
Jan 30, 2019
How I work as a UX writer
How I work as a UX writer
Hi. My name is Shawn, and I’m a content strategist and UX writer at Capital One. I simplify user experiences.
Shawn Roe
Dec 7, 2018
Design leadership tricks: WWYR?
Design leadership tricks: WWYR?
Face it. While you might have a vision, you really don’t have a clue of all the things that are required to bring it about. But your team…
brandon schauer
Nov 8, 2018
Social Table RVA: The Official Recap
Social Table RVA: The Official Recap
I recently had the pleasure of being the emcee for Capital One’s Design Pro Bono event, Social Table, which was brought to Richmond…
Courtney Allison Brown
Nov 5, 2018
The Baseline Journey
The Baseline Journey
Managing a customer’s journey across time and touchpoint is a labor of love. Attempting to manage different journeys for different customer…
brandon schauer
Sep 14, 2018
How now? Chose a shovel, log, or axe
How now? Chose a shovel, log, or axe
You’re brilliant, you really are. Smile real big. Because you know what the future should look like, and people are bought in. But before…
brandon schauer
Sep 4, 2018
Social Table: Adventures in Pro Bono Design
Social Table: Adventures in Pro Bono Design
Capital One’s Design Pro Bono team recently hosted an evening of lightning talks about design for social impact at CounterPulse, a…
Kathrine Becker
Aug 6, 2018
Computational Inclusion and Why it Matters
Computational Inclusion and Why it Matters
In “Kill All Others” (the TV adaptation of Philip K. Dick’s story, The Hanging Stranger), it describes a world in which an ambiguous…
Kim Rees
Jul 20, 2018
Thank You for Your Service #SXConf
Thank You for Your Service #SXConf
By Jamin Hegeman
Adaptive Path
Jul 18, 2018
Finding Creative Release in Imperfection
Finding Creative Release in Imperfection
How I learned to stop overthinking and learn by doing
Peter Lewis
Jul 1, 2018
Responsibility Without Territory
Responsibility Without Territory
Defining roles without the drama
Peter Lewis
Jun 12, 2018
Breathing Life into Data
Breathing Life into Data
Back after my oldest son was born, Mo — well, he was about a year and a half old — he was just learning to talk. I have this vivid memory —…
Kim Rees
Jun 12, 2018
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