Startups Looking for a Technical Writer? 6 Tips for Success

I’ve started two technical writing departments from scratch, been a sole writer and consultant in a small org, and integrated content and processes into larger companies after acquisitions three times! Besides the jobs I’ve…

Is Content Strategy Replacing Technical Writers?

Your Technical Writer Knows More About Product Development Than You Do

That technical writer in the corner quietly working on content? They know more than you do about the efficiency and effectiveness of your product development.

Defining Content Strategy

Since I figured out 2 years ago that my work of 15+ years was called “Content Strategy,” I’ve been trying to…

Use Code to Write Docs: a Case Study

In February of 2019 I began a new job with an enterprise…

My Content Strategy Journey

Tools and formats of the past, present, and future.

I’m Not Enough and That’s Ok

Overcoming imposter syndrome, fear of failure, and feelings of…

Content Strategy in 2021 — Reflections on how the discipline has matured

CEOs are people too

Ok. Of course I know that CEOs are human beings. But, after decades of working to disrupt existing systems and find better…