Top stories published by Conversational Academy in 2020

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Top Stories published by Conversational Academy in 2020

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2020

Gabi Buchner in Conversational Academy

Aug 18, 2020

The Fine Art of Bot Naming

When chatbots introduce themselves, one of the first things they tell us is their name. From HelloFresh’s Freddy…

Gabi Buchner in Conversational Academy

Apr 14, 2020

Why bot gender matters

When you design a bot, creating the bot’s persona and backstory will inevitably bring up the question of whether your…

Jurgen Gravestein in Conversational Academy

Mar 31, 2020

Why smart conversation designers study linguistics

2 responses

Wieger den Boer in Conversational Academy

May 5, 2020

5 steps to improve intent recognition

Take a look at the following conversation:

Frank Zhou in Conversational Academy

May 19, 2020

Why didn’t Alexa make the Wheel of Freestyle on The Tonight Show with Jimmy Fallon?

Frank Zhou in Conversational Academy

Apr 20, 2020

STOP 🛑 Don't build a chatbot in 2020 without reading this!

I just had a marketing epiphany!

Jurgen Gravestein in Conversational Academy

Mar 2, 2020

4 Things Every Conversation Designer Should Know

Claire van Leeuwen in Conversational Academy

Jun 15, 2020

When The Student Becomes The Teacher

Just days before the whole of the Netherlands went on lockdown, I spent two days in Amsterdam…

Hans van Dam in Conversational Academy

Mar 3, 2020

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2019

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Conversational Academy

A community driven magazine, written by certified conversation designers

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