Customer Dissatisfaction

Questionable Travel Tips

Best for those of dubious moral character.

What I Learned From Analyzing 1,000 Medium Collections

Collections are Medium’s lifeblood, but they…

How to Make Medium the World’s Greatest “Collaborative Idea-Generation and Distribution” Platform

The Time I Went to a Personal Trainer

So you don’t have to.

How I Broke Up With the Catholic Church

My grandmother was an Olympic movie-theatre-snack-sneaker: king-sized candies from the…

Apple’s iWork for Mac will only be as smart as his two dumb little brothers

The rant of an Apple iWork heavy user regarding the latest update

Dear Guy Who Just Made My Burrito: A Fictional Letter Written to a Fictional Person About a Real Struggle

How Paypal and Reddit faked their way to traction

When “faking it before making it” actually works

There were several factors that contributed to YouTube becoming the #1 video sharing service on the web. But a lot of initial adoption…

Punish the DOers

I struggle to understand the fairness in how the DOer, a person who quietly and efficiently gets the job done, is often…