Homepage
Open in app
Sign in
Get started
CXinnovations
About
Nu Echo
Tagged in
Bots
CXinnovations
A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.
More information
Followers
160
Elsewhere
More, on Medium
Bots
Guillaume Voisine
in
CXinnovations
Jun 17, 2019
Dialogflow distilled: On error handling · Nu Echo
Read more…
5
Lilian Guenu
in
CXinnovations
Mar 22, 2019
Managing peaks with Amazon Connect
Focus on the customer experience
Read more…
223
Guillaume Voisine
in
CXinnovations
Mar 28, 2019
Conversational UX for chatbots
An overview of essential discourse patterns, part 2
Read more…
148
Guillaume Voisine
in
CXinnovations
Feb 4, 2019
Conversational UX for chatbots
An overview of essential discourse patterns, part 1
Read more…
196
Dominique Boucher
in
CXinnovations
Dec 18, 2017
If you have just 5 minutes to spare, go make a sandwich, not a chatbot!
Our journey in building a…
Read more…
117
Dominique Boucher
in
CXinnovations
Nov 28, 2017
For or against conversational bots for customer service?
Read more…
83
Yves Normandin
in
CXinnovations
Jun 1, 2017
Blended AI: The Genesys Vision for AI in Customer Experience
Read more…
30
