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CXinnovations

"the art and science of facilitating communication between users and enterprises"

The path toward conversational IVR

As any other customer facing channel, an IVR should offer a good user experience. It should be an…

Guillaume Voisine

We chose Elixir to build our chatbot

And we’re glad we did!

Dominique Boucher

If you have just 5 minutes to spare, go make a sandwich, not a chatbot!

Our journey in building a…

Adventures in bootstrapping chatbot NLU models

Building a truly conversational chatbot takes more than 30 minutes

Dominique Boucher

For or against conversational bots for customer service?

Pascal Deschênes

Look, Ma! No Server!

Going Serverless for our Call Recording Post-Processing Pipeline

Dominique Boucher

Opus Research Intelligent Assistants Conf — Day 2

Dominique Boucher

Opus Research Intelligent Assistants Conference 2017

Day 1 Recap

Dominique Boucher

Programming languages and innovation

Or the story of three attempts at introducing new programming…

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