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CXinnovations
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Nu Echo
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Naturallanguageprocessing
CXinnovations
A blog about delivering the best customer experience in omnichannel contact center projects and solutions, speech and conversational technologies, A.I., chatbots, etc.
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Naturallanguageprocessing
Yves Normandin
in
CXinnovations
Nov 25, 2019
Does your FAQ stand for Fail to Answer Questions? · Nu Echo
From FAQs to chatbots: Improve customer…
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3
Dominique Boucher
in
CXinnovations
Dec 18, 2017
If you have just 5 minutes to spare, go make a sandwich, not a chatbot!
Our journey in building a…
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117