Design for Service

Final documentation of our final project for molly w steenson’s Design for Service class. Group: Angela Ng, Gabriel Mitchell, Allison Huang. Find earlier process blogs here: Housing Transitions (03.23–04.26), Foster Care (02.18–03.22)

Our Team: Ming, Yoon-ji Kim, cpozzi, Zai Aliyu, Tracy Potter

Our team is focusing on designing a service based around what happens when you have a medical emergency when you are traveling.

Process documentation for our final project in molly w steenson’s Design for Service class. Group: Angela Ng, Gabriel Mitchell, Allison Huang. Previously Foster Care (02.18–03.22)

02.18–03.22 Foster Care

By Angela Ng, Yoon-ji Kim, Ming, Gabriel Mitchell, Lauren Zemering

Our group was mapping the Postmates’ Developers Experience. To start off, since none of…

For Molly Steenson’s Designing for Service, Spring 2016

By Justin Finkenaur, Saumya Kharbanda, Julia Petrich, Tracy Potter, and Diana Sun

Initial Brainstorming…

Project by Gina Huang, Lisa Otto, Courtney Pozzi, Brian Yang

We were looking at particular stakeholders in the Postmates service experience to break apart the interactions and value exchanges. We diagrammed the experience from the…

Team project with Allison Huang, Shruti Aditya Chowdhury, Chris Feng, Zai Aliyu and Helen Hong .

Brainstorm 1 : Mapping the Customer Journey