People keep asking me how I became a Google Expert in UX/UI and a Google Launchpad Mentor, and the quote from Muhammad Ali summed up all of my journey to become one:
Almost all (if not all) of the interactions that the users have with our product, is about decision making. Take Grab — the ride-hailing app — for example. “Should I take a GrabCar (normal car), or should I take a JustGrab (either taxi/normal…