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Go to the profile of Beth Fox
Beth Fox in Nova Scotia Digital Service
Photo of a man holding three blocker cards while playing the CaHMW game.

Introducing Cards Against How Might We

A game for changemakers in government

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Go to the profile of Natasha Clarke
Natasha Clarke in Nova Scotia Digital Service

We are hiring!

Last week, we announced that we exist, and we said we’d be starting a new approach to service delivery in Nova Scotia.

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Go to the profile of Natasha Clarke
Natasha Clarke in Nova Scotia Digital Service

A digital service for Nova Scotia

We have an announcement to make: today marks the official launch of the Nova Scotia Digital Service…

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Go to the profile of Nova Scotia Digital Service
Nova Scotia Digital Service in Nova Scotia Digital Service
A cell phone showing Google location information for an Access Nova Scotia service location.

How Research with People Changed a Long-standing Idea

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Go to the profile of Nova Scotia Digital Service
Nova Scotia Digital Service in Nova Scotia Digital Service

How we Launched Online Dealer Services

This is part two of our post about the creation and launch of a new digital service in Nova…

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Go to the profile of Nova Scotia Digital Service
Nova Scotia Digital Service in Nova Scotia Digital Service

Building Online Dealer Services

Until recently, there was only one way for staff at vehicle…

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Go to the profile of Kelly Niven
Kelly Niven in Nova Scotia Digital Service

Online Ticket Lottery Permits

In March 2019, the Government of Nova Scotia successfully re-launched the Ticket Lottery Permit service…

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Go to the profile of Nova Scotia Digital Service
Nova Scotia Digital Service in Nova Scotia Digital Service

Starting with a Service Manual

In Nova Scotia, our goal is to deliver simpler, clearer, faster public services.

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Go to the profile of Nova Scotia Digital Service
Nova Scotia Digital Service in Nova Scotia Digital Service

Learn to Drive Usability Insights

Eight weeks into the Newly Licensed Driver project, the team conducted our first round of usability…

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Nova Scotia Digital Service
Nova Scotia Digital Service
This is our space for sharing stories about doing, learning, and growing our team. We focus on user needs first. Our goal is for services to be easier for people to use and more cost effective to deliver.
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